Onsite CCTV Control Room Management

Your onsite CCTV control room is an integral part of your overall security system. It’s important to have independent management of this environment by trained professionals, due to the high risk of collusion between guards and control room operators.

Your onsite CCTV control room is an integral part of your overall security system. It’s important to have independent management of this environment by trained professionals, due to the high risk of collusion between guards and control room operators.

The SSC CCTV control room operators are trained to monitor both live cameras and recorded footage in your on-site control room effectively. Our teams always have a manager, who has a hands-on feel for what is happening onsite. Should an issue arise, the manager provides leadership and guidance in identifying the problem, or the proposed next steps in an investigation process.

Our Guarantee

Our control room operators ensure that your control room is expertly managed, generating regular camera status reports to ensure that all cameras are fully operational at all times. We guarantee that comprehensive online reporting of all incidents will be logged on our Meerkat Data Management system, allowing you to draw reports at any time as well as easily identify trends and search for incidents.

Not only will we manage your control room but should you require us to, we would do foot patrols with our body worn cameras, getting to those areas where you don’t have camera coverage.

Our Control Room Operators Credentials

All our control room operators and supervisors are carefully screened and their fingerprints scanned through SAPS to ensure they have no criminal records. They are all highly trained in the art of observation and body language by the world renowned Dr Craig Donald. All operators are given site-specific training on your CCTV equipment. It is important to note that we only manage the control room and do not do any installation or maintenance of equipment. As a result we are completely independent from any installations or maintenance allowing us to ensure that those hired to do this job are contractually compliant. All of our operators are first aid accredited.

Reports

You will receive regular reports, which are securely stored for your convenience on our online data management system, Meerkat. Our highly trained CCTV Control Room Operators will report on the following criteria:
• Criminal activity
• Labour concerns
• Breaches of security
• Health and safety
• Substance abuse
• Company matters

Our Uniqueness

Our online data management program, Meerkat, make us truly unique. This system not only stores all reports and incidents in a secure environment, but enables you to recall past entries including snap shots and video clips easily. Powerful search facilities allows you to mine historic data and get the exact incident you were looking for no matter when it was reported. Monthly statistical reports provide you with graphical representations and trend analogy’s on what has been reported on.

How can we help you?

For more information on our services, complete the form below.